Customer Service

General Information


Find contact information and learn about our hours and location.
General Information

Account Charges


Learn about prepayments and late, reconnect, and returned check charges.
Account Charges

Utility Payment Assistance


Check out our programs for utility payment assistance.
Utility Payment Assistance

Rebates


Check to see if you qualify for a rebate.
Rebates

Payment Options

View your options for paying your utility bills, including online, automatic, by phone, and by mail.
Payment Options

Read Your Meter

Learn how to read your electric and water meters to better understand your bills.
Read Your Meter

Request to Close or Transfer Account

Complete this form to request your services to be turned off or transferred within our service area.
Close/Transfer Account

Sign Up For Service


Find out how to sign up for service with Azusa Light & Water.
Sign Up For Service

Your Bill


Learn how to read, view, pay, and dispute your utility bill.
Your Bill

Tour Our Facilities

Take a virtual tour of the Light & Water facilities.
Tour Our Facilities