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Are there exemptions to these fees?

There are two programs for low income as follows: Assessment Fee Exemption is available for residents who qualify. Exemption from community maintenance fee, electric, water, and gas users tax can be qualified for by: 1) Low income - contact office for income levels to qualify 2) Social Security Disability 3) 62 years of age or older Residential Low Income Assistance Program is available for residents whose income levels are at or below qualifying levels and have resided at address for 12 months. This program offers a one time a year discount of one month of billed electric charges. Copy of Income Tax Return is required if filed of latest filing.

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1. How do I sign up for service?
2. Why do I have to pay a prepayment?
3. How much are the prepayments?
4. Where is the office?
5. Where is City Hall?
6. Why are you closed on Fridays?
7. Whom do I call for emergency water or electric problems?
8. Can I make after hours payments?
9. Can services be reconnected after hours?
10. Is there an easy way to find out my balance and due dates?
11. How can I find out about the power crisis?
12. How often do you read my meter?
13. How do you read my meter?
14. When am I going to get my next bill?
15. Whom can I call about my bill?
16. The bank told me my check didn’t clear, what happens now?
17. What if I don’t receive my bill or lose it?
18. Can I have more time to pay my bill?
19. What is a Payment Reminder Notice?
20. What is a Disconnection Notice?
21. When can services be reconnected?
22. What are the other charges on the bill, i.e. Refuse, Land Assess, Public Benefit?
23. Are there exemptions to these fees?
24. When is my payment due?
25. What forms of payment are accepted?
26. Why can’t I make the payment to the guy who shuts me off?
  1. Azusa County CA Homepage

  1. City of Azusa

  1. 213 E Foothill Boulevard

  1. Azusa, CA 91702

  1. Phone: 626-812-5200

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